COO of Canyon Ranch Takes on Additional Role

PHOTO: Thomas Klein, COO and President of Canyon Ranch. (photo courtesy of Canyon Ranch) WHY IT RATES: Thomas Klein was searching for a new chapter, and he found just that with Canyon Ranch. —Codie Richards, TravelPulse Associate EditorWellness pioneer Canyon Ranch announced Wednesday that Thomas Klein, the brand’s Chief Operating Officer, will take on the additional role as President of Canyon Ranch.With more than 35 years in the hospitality industry, Klein was brought onto the Canyon Ranch team in April 2016 as Chief Operating Officer. An innovative strategist with proven leadership skills, Klein has continuously provided unwavering excellence during his tenure.“I joined this company 18 months ago looking for a new chapter with tremendous growth potential as well as the opportunity to impact the lives others, and I have found that with Canyon Ranch,” said Klein. “I am thrilled to take on this expanded role as this cherished and respected brand continues to prosper and evolve.”Susan E. Docherty, Chief Executive Officer who brought Klein to Canyon Ranch, added, “Since coming on board, Tom has been instrumental in the seamless transition from a closely held family business to the thriving future of Canyon Ranch. He continues to play a vital role in creating a solid and seasoned senior leadership team, securing world-class talent for key positions.”Klein’s guidance and drive have also enabled the brand to deliver five-star service at every level across all business units. Additionally, he has been a tireless champion for the Canyon Ranch mission (to provide transformative wellness that enables people to live their fullest lives) creating awareness and validating the brand’s historical foundation as a core strategy for sustainable growth in the wellness space.Outside of Canyon Ranch, Klein continues to keep service along with health and wellness top of mind. Most recently, he became an Advisory Board Member of the Cornell Institute for Healthy Futures. He has remained actively involved in his communities as well, holding various positions on executive boards such the Cornell Institute for Healthy Futures and numerous philanthropic organizations.In this new role, Klein will continue to direct all operational aspects of the company businesses, while also working collaboratively with the senior leadership to move the brand into its next chapter of growth.